At Sri Raaha, we strive to provide you with the best shopping experience. If you have any concerns about your purchase, please review our return policy below:
Eligibility:
To be eligible for a return, the item must be unused, in its original condition, and with all the tags and packaging intact.
Timeframe:
You have 30 days from the date of purchase to initiate a return.
Return Process:
- Step 1: Please send us an email at [email protected] within the 30-day period, stating the reason for your return and attaching a video of the unboxing experience.
- Step 2: Our customer service team will review your request and provide you with further instructions.
- Step 3: Once your return is approved, we will provide you with a return shipping label.
Refund or Exchange:
Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. You can choose either a refund or an exchange for an alternative item of equal value.
Shipping Costs:
Please note that return shipping costs will be the responsibility of the customer, except in cases where we made an error with the order or the product is defective.
We value your satisfaction and aim to make the return process as smooth as possible. If you have any questions or concerns, please don’t hesitate to contact our customer service team at Email on [email protected] Contact us on +91 9043805295 (Monday- Saturday 11am-7pm)
Thank you for choosing Sri Raaha. We appreciate your support!